Family Firearms and Finishes - FAQ

 

 

FAQ


How to buy firearms?
How do I buy ammunition?

How do I place an order?
How much is shipping?
What type of payments are accepted?
May I pick up my order?
What is an FFL or Federal Firearms License?
What is a C&R 03 License or Curio and Relic?
What is a Dealer Transfer?
How do I know if I am complying with my Local and State laws?
If I am unhappy with the merchandise I received, what do I do?


How do I place an order?

That would depend on where you found the item you would like to order. Follow the rules posted on the site where the item is listed. For example, on Surplus Rifle Forum a simple "I'll take it" will hold the item for you. Then you must call us to complete the order. For an item on this website please call 513-524-9517 to place an order.

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How much is shipping?

Shipping charges for long guns are $32 for each gun sent to west of the Mississippi and $30 for each long gun sent east of the Mississippi. Hand gun, ammo, and accessory shipping charges are based upon the total weight of the order and final destination zip code. You will be charged shipping for all items ordered from unless otherwise specifically mentioned on that individual product.

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What type of payments are accepted?

We accept MasterCard, Visa, and Discover. Add 3% to your total for credit cards. We also accept money order and personal checks. Personal checks will be held for 10 days or until cleared before the merchandise will ship.

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May I pick up my order?

Yes, local customers may pick up their order. Please call 513-524-9517 first to confirm that we have what you want in stock and the item is ready for pick up.

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What is an FFL or Federal Firearms License?

A Federal Firearms License is a license granted by the Bureau of Alcohol, Tobacco and Firearms to an individual/business that allows them to purchase approved firearms for resale purposes. For more information on FFLs and how to obtain them, visit the ATF's website at http://www.atf.gov/.

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What is a C&R 03 License or Curio and Relic?

A type 03 Curio and Relics (C&R) License is a type of Federal Firearms License granted by the Bureau of Alcohol, Tobacco and Firearms to an Individual that allows them to purchase approved firearms for collecting purposes. A type 03 Curio and Relics License is a collecting license only; this license does NOT permit the holder to deal in firearms. A C&R licensee may buy and collect C&R Firearms from all over the country, and have them delivered to your door! A C&R License is a great way to avoid sometimes lengthy background checks, and dealer transfer fees. A firearm classified as a Curio or Relic is one that the Bureau of Alcohol, Tobacco and Firearms has deemed to have significant historical value and worthy to collect. C&R Firearms are always military surplus, and typically 50 years or older. Please check your state laws for additional restrictions regarding C&R firearms purchases. To find out more visit http://www.atf.gov/.

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What is a Dealer Transfer?

A dealer transfer takes place when a 01 Federally Licensed Firearms dealer transfers a firearm to a non-FFL holder or consumer. If you are a consumer desiring to purchase a firearm from us, you must first locate a dealer in your area who is willing to order/transfer the firearm to you. All fees for the transfer must be negotiated by you with the transferring dealer. You must have permission from the dealer before placing an order to be shipped to the FFL dealer for transfer of the firearm(s). All firearms ordered for dealer transfer must be shipped to the dealer's licensed premise address.

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How do I know if I am complying with my Local and State laws?

This is a very good question. YOU must know that your purchase will not violate any of your local or state laws. Contact your State Attorney General's Office, check their website, get in touch with your local Department of Law Enforcement, etc. Remember, ignorance is not an excuse.

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If I am unhappy with the merchandise I received, what do I do?

Returns are very costly to our company. We make every effort to insure your order is shipped accurately and the product meets the standards of our advertising. If a return must be made, please note the following policy:

  • No returns on firearms unless defective.
  • No returns will be accepted after 30 days of the invoice date.
  • A Return Authorization Number must be obtained before making any return.
  • Return shipping charges are the customers responsibility unless item is defective. If the wrong product was shipped by our error, a UPS call tag will be issued to return the item(s).
  • Upon receipt of the returned product(s), we reserve the right to evaluate the return to determine if a refund or exchange will be made.
  • Refunds will be made in the same manner in which payment was made. NOTE: If we deem a return was made without reasonable cause, where in our judgment the product meets advertised condition, the refund will be subject to a 15% Restocking fee.

If you have questions regarding our terms or policies, please call.

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